Facilities and services at Sultan Palace Hotel
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Located in heart of Istanbul
Services & Facilities
74 amenities in 15 categories.
Business Facilities
1 item
- Fax/Photocopying
Cleaning Services
4 items
- Laundry
- Ironing service
- Dry cleaning
- Daily housekeeping
Cleanliness & disinfection
4 items
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
Common Areas
4 items
- Terrace
- Shared lounge/TV area
- Sun deck
- Outdoor furniture
Entertainment & Family Services
2 items
- Strollers
- Baby safety gates
Food & Drink
8 items
- Breakfast in the room
- Wine/champagne
- Fruits
- Special diet meals (on request)
- Packed lunches
- Room service
- On-site coffee house
- Grocery deliveries
Food & drink safety
4 items
- Food can be delivered to guest accommodation
- Delivered food covered securely
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
Front Desk Services
9 items
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- Invoice provided
- Concierge
- 24-hour front desk
- Valet parking
- Private check-in/out
General
3 items
- Parking on site
- Parking
- WiFi in all areas
Miscellaneous
8 items
- Designated smoking area
- Elevator
- Smoke-free property
- Non-smoking rooms
- Heating
- Air conditioning
- Hypoallergenic room available
- Family rooms
Physical distancing
2 items
- Physical distancing rules followed
- Cashless payment available
Safety & security
7 items
- Fire extinguishers
- Smoke alarms
- CCTV in common areas
- 24-hour security
- Safe
- CCTV outside property
- Security alarm
Safety features
8 items
- Face masks for guests available
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Access to healthcare professionals
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Thermometers for guests provided by property
- Hand sanitizer in guest accommodation and common areas
Services
3 items
- Free WiFi
- WiFi
- Internet
Transportation
7 items
- Airport drop off
- Shuttle service (additional charge)
- Shuttle service
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Car rental